A coronavirus helpline has been set up for anyone who believes they have the disease. The helpline Tel: 445566 is open between 8:00 am and 8:00pm. Anyone who contacts the number outside of these hours, or who phone and the line is busy, can leave a message and their call will be returned. Anyone who develops a fever, cough or have difficulty breathing within 14 days of travel from countries affected by the coronavirus should call the helpline for assistance and to arrange testing. They should self-isolate and not attend the Emergency Department or their GP surgery unannounced.
From Friday 20 March, all travellers arriving in Jersey must now self-isolate for 14 days. This is regardless of whether they are displaying flu-like symptoms or not:
solo travellers, who live alone, should immediately go into self-isolation
a family or group travelling together should all immediately go into self-isolation
where a solo traveller is returning to a shared or family home, all members in that home should immediately go into self-isolation
During the self-isolation period of 14 days, anyone who develops flu-like symptoms should call the helpline on +44 (0) 1534 445566.
Arriving passengers who are non-symptomatic can, where absolutely necessary, use public transport for the short journey (maximum 1 hour) to travel directly from arrival to their home, whilst observing social distancing advice. They must then follow the self-isolation rules.
They can also use their own transport, or travel with an individual collecting them, again subject to observing social distancing advice and cleaning the vehicle after use. Passengers should travel directly to their homes and not visit any shops during the journey.
Transport will be provided for any symptomatic travellers.
Don't visit your GP or the Emergency Department. If you are very unwell and need an ambulance phone 999 and tell them your symptoms and travel history.
IF YOU ARE CONCERNED YOU MAY BE AFFECTED IT IS IMPERATIVE THAT YOU DON'T COME IN TO THE SURGERY OR VISIT THE HOSPITAL