Until further notice we have, where possible, switched to telephone consultations and if more appropriate, video consultations. These consultations will attract a standard charge. This is to maintain physical distancing where we can keep all our staff and patients safe.
For the foreseeable future our GP’s have consented to support our medical colleagues in the hospital and may be seconded to the hospital if their skills are required.
Repeat prescriptions can be given to a pharmacy of your choice for optional delivery. Please phone the surgery to advise to which pharmacy you want your prescription posted and Jersey Post will undertake the delivery of the medication(s). We are currently only issuing 1 month at a time unless there is evidence of a recent review consultation, as per Best Practice Guidelines.
ENTERING AND LEAVING THE BUILDING
The surgery is open but a barrier is in place to ensure patients do not walk in without screening so it is safe to attend. Patients are asked to please gain the attention of a receptionist to obtain entry to the surgery and inform a member of staff when they wish to leave. Please use the hand gel as you enter the surgery. The staff will be taking temperatures of all patients who enter the building with an infrared thermometer.
FACE TO FACE CONSULTATIONS
If you are attending for an essential blood test, an intervention or a doctor asks you to attend for a face to face consultation, we ask that you wait in the car and ring the surgery to let us know that you have arrived. Please park as close to the surgery as you can. If you don’t have a mobile phone please gain the attention of the reception staff to advise of your arrival.
We would be grateful if you could come to the surgery alone unless you are unable to manage or are with a minor.
CLOTH FACE MASK
When attending the surgery, please ensure you are wearing a face mask or face covering over your mouth and nose. This does not apply to children younger than 2-years old or anyone who has trouble breathing.
The Government of Jersey cannot say with great certainty what impact the of wearing cloth masks will have. However, wearing masks or covering your face in public reduces the dispersal of droplets from the wearer to others and this can only be beneficial and we must use all the helpful responses we can muster. Wearing a cloth mask is considered helpful on the basis that it is an additional response that individuals can take to help reduce the spread of infection in Jersey. As an additional measure, using cloth masks could well contribute to flattening the curve of cases in Jersey and therefore save lives. It should also remind all of us to strictly observe physical distancing.